Terms, in plain language.
$1,500 to onboard. $6,000 per block of qualified meetings. Delivered, then the next block starts.
The offer
After a one-time $1,500 onboarding fee, each $6,000 USD block is paid in advance and includes the published number of qualified, held meetings for your industry; the next block is invoiced only after the current block is delivered and renewal is authorized.
Invoiced in USD, paid in advance, exclusive of applicable taxes and bank or FX charges. No rev-share, no equity, no hourly billing.
What counts as delivered
A qualified meeting counts toward your block only when it is an ICP-fit account, the agreed title, a confirmed need or timing, a time accepted and re-confirmed before the meeting, and the meeting held. No-shows don't count. We re-book them.
A block is delivered when the published number of qualified meetings for your industry has been held. If a block is not delivered within a month, your caller keeps working it at no extra charge until it is.
No-shows
No-shows don't count toward your block. We re-book them at no charge.
Renewal
The next block is invoiced only after the current block is delivered and you have authorized renewal in writing — or you have agreed in advance to auto-renew with a monthly cap of one block. We never invoice a new block silently.
Cancellation
You can cancel at any time by telling us in writing. When you cancel, we complete the unused portion of any in-progress block, and no new block is invoiced after your notice.
The 90-day long-stop
If a block is still incomplete 90 days after launch, you choose: we keep delivering the block, or we refund you pro-rata for the undelivered meetings. The clock pauses for delays caused by the client — for example, waiting on script approval, list sign-off, or calendar access.
Qualification disputes
If you believe a booked meeting did not meet the qualified-meeting definition, tell us. We review the call recording together and reach a decision within 5 business days. Meetings that fail the definition are re-booked and do not count toward the block.
What Thaw does and does not warrant
Thaw books qualified meetings. We do not warrant sales results: what happens in the meeting — the pitch, the pricing, the close — is yours.
Compliance and recording consent
We call business lines during business hours in the prospect's time zone, identify ourselves and the client on every call, maintain an internal do-not-call list honoured immediately, scrub US lists against the National Do Not Call Registry, and follow call-recording consent rules for the state or province we're calling into.
Data ownership
You own your lists, your call notes, and your call recordings. Everything we build for your account is exported to you on request.